Global fund data and technology provider
6 weeks to 4 days
Time to triage and fulfil a request
Request turnaround from 6 weeks to 4 days
Email triage
Operations automation for professional services firms
From 8 days of monthly admin to 4 hours.
We automate the contracts, invoicing, reporting and request handling that sit between your systems, so your team gets its week back without new hires or a new ERP.
Founded by Chiraag Mutreja
ex-Accenture, Barclays, HSBC & Lloyds
The problem
Your systems work. The work between them doesn't.
HubSpot holds the deal. Xero holds the invoice. SharePoint holds the contract. Between them sit spreadsheets, copy and paste, chasing emails and the one person who knows how it all fits together. That’s where the days go.
Before
8 days
- 01Work out which associate invoices are expected
- 02Chase missing invoices by email
- 03Check each one against the contract and SOW
- 04Re-key approved invoices into Xero
- 05Compile the month-end report by hand
After
4 hours
- 01Expected invoices listed automatically from CRM contract data
- 02Missing invoices flagged and follow-ups sent automatically
- 03Received invoices checked for accuracy and completeness
- 04Approved invoices automatically pushed to Xero
- 05Dynamic reports built from live data
UK management consultancy with 200–300 associates. Same process, same team, connected systems.
What we automate
The admin between your systems.
Five kinds of recurring work, organised by what your team actually does, not by technology. Most firms start with one.
- 01
Contracts and associates
Contracts and SOWs generated from CRM data, approved, signed and filed without anyone copying fields between documents.
Seconds
Contract generation, previously hours
- 02
Finance and invoicing
Expected, received and missing invoices tracked in one place, checked against what was agreed and pushed into your finance system.
8 days to 4 hrs
Monthly invoicing run
- 03
Reporting and management information
Management and client reports built automatically from the systems that hold the numbers, with AI drafting the commentary.
Live data
Management reporting, no month-end spreadsheet build
- 04
Email triage and request fulfilment
Inbound requests read, classified, costed and routed by AI, then fulfilled through automated workflows, with people handling the exceptions.
6 wks to 4 days
Time to triage and fulfil a request
- 05
Research and outreach
Company and executive research, scoring, reporting and first-draft outreach prepared by AI and approved by a person.
70–90%
Estimated reduction in hands-on research time
Case study · UK management consultancy
One operations platform. 200–300 associates. No extra admin hires.
We connected HubSpot, Xero, Signable and SharePoint so contracts, approvals, associates, invoices and reporting run as one process, without replacing the systems the firm relies on.
Read the case study8 days to 4 hrs
Monthly invoicing
£18k / yr
Legacy software replaced
Seconds
Contract generation, previously hours
No new hires
More operational capacity without extra headcount
Systems you keep
- HubSpot
- Xero
- Signable
- SharePoint
The layer we build
AlbaNova operations layer
- Contracts & SOWs
- Approvals
- E-signature
- Associates
- Invoices
- Reporting
What changes
- Contracts in seconds
- Invoicing in ~4 hours
- £18k/yr tool retired
- One live view of operations
More results
The same approach, different kinds of admin.
US private equity and real estate investment group
70–90%
Estimated reduction in hands-on research time
AI deal research and outreach, end to end
Research & outreach
In delivery
Insurance property restoration firm
Automating invoicing, finance and email triage across the claims and job lifecycle.
Results to follow once the work has run long enough to measure.
In delivery
Marketing agency
Monthly client reports produced automatically, pulling from multiple platforms via API with AI-written commentary.
Results to follow once the work has run long enough to measure.
How it works
No rip-and-replace. No ERP project.
Your systems stay. The admin between them goes. It starts with a free audit and a straight answer.
- 0145 minutes
Free Operations Audit
We map how one or two of your processes really run today. Within 3 working days you get a written summary of the top three things worth automating, with estimated hours saved.
Free
- 02Typically 2–4 weeks
Build
We connect the systems you already use and automate the process end to end, with the first workflow typically live in 2–4 weeks. You see it working on your own data before it goes live, and people stay in control of anything that matters.
- 03Ongoing
Run and improve
We monitor it, fix what needs fixing and extend it as you find the next bottleneck. Everything is documented and runs in accounts you own.
Admin cost calculator
What is the admin actually costing you?
Five numbers, open maths, no email required. Most firms are surprised by the total.
Work it outWho we help
Professional services firms with recurring admin.
- Consultancies and associate-led firms
- Private equity and investment firms
- Financial services operations
Also: recruitment agencies, accountancy firms, property and facilities management, insurance claims and restoration, wealth and estate planning, law firms, marketing and creative agencies.
About the founder
Who you’ll work with
“You work with me from the first call to go-live. No account managers, no hand-offs to a junior team.”
Chiraag has spent 15+ years delivering operational and technology change at Accenture, Barclays, HSBC and Lloyds, most recently as an AI Business Partner building automation into live operations. He founded AlbaNova to bring that rigour to growing professional services firms.
Chiraag Mutreja
Founder · ex-Accenture, Barclays, HSBC & Lloyds
Straight answers
The questions people ask on the first call.
We already have CRM and accounting systems. Isn't that enough?
They're good at what they do. The problem is the work between them: re-keying, chasing and reconciling. We connect them so data moves on its own. We only suggest retiring software when it's costing you money for no reason, like the £18,000-a-year tool one consultancy switched off.
Is this an ERP project?
No. An ERP replaces your systems and takes months or years. We keep the systems that work and automate the processes across them. The first workflow is typically live in 2–4 weeks.
Is our client data safe?
We build inside accounts you own wherever possible, limit access to the people who need it and keep an audit trail of every automated step. When we use AI, we work under zero data retention (ZDR) agreements with AI providers, so your data isn't stored or used for training. If required, we can also host closed models within your own environment. AlbaNova is registered with the ICO.
What if the AI gets something wrong?
It's designed for that. AI does the reading, sorting and drafting, fixed rules do the rest, and anything uncertain goes to a person. Client communications, outreach and anything that moves money keep a human sign-off.
What happens if you disappear?
Everything is documented, built on mainstream cloud-hosted services and runs in accounts you control, so it can easily be handed over to another service provider or your internal IT team.
How much does it cost?
It depends on the process and the systems involved, so we quote after the audit, once we know the scope. The audit is free, and it will tell you whether the time saved justifies the build. If it doesn't, we'll say so.
Free Operations Audit
Find out what's worth automating.
Book a free 45-minute Operations Audit. You'll get a written summary of your top three automation opportunities, with estimated hours saved, within 3 working days.
Book a free Operations Audit
If there's nothing worth automating, we'll tell you.
What happens next
- 1Pick a time that suits you
- 2Tell us briefly which process hurts most
- 3We map it together in 45 minutes
- 4Your written summary arrives within 3 working days